Client Feedback

We rely on our clients' feedback to monitor our cleaners and continue to offer work only to cleaners who get positive feedback from clients. We have selected a few comments from our Clients below.

Stewart has got accustomed to my flat and seems to leave it shiny and clean each visit now. He asks if there was anything I wanted to point out from previous visit and  really works hard to put it right. I have no complaints at all and would recommend him.

Elizabeth, Morningside, October 2020

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Everything is going well with Cornel. He is a pleasant person and is doing a good job, even with our grumpy pet cat! I appreciate you checking in with us.

Michelle Moore, Buckstone, October 2020
 

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Everything’s going really well and we’re very happy with Karolina’s work.

Michael, New Town, October 2020

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We love Dorota! She's really friendly, always punctual and is like a whirlwind in the flat. We were away on holiday the week before last but she was happy to come while we were away and tackle things like the skirting boards that she doesn't get round to on a weekly basis. All good here. Thanks, Aileen

Aileen Galvin, New Town, September 2020

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Mum and Ali are getting on very well and Ali was really helpful during the lockdown which mum really appreciated. 

Ann Gray, Granton, September 2020

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Couldn't be happier with Magda. She's brilliant and does everything with a smile. 

Iain McKeown, Craiglockhart Loan, August 2020

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Iona is an absolute treasure. She always has been but since this dreadful situation started I really don't know how I would have coped without her. She has been considerate and supportive and is very conscientious regarding keeping her distance and wearing her mask and has even picked the odd bit of shopping up for me to save me going out. Please let her know she is appreciated. 

Mrs Musgrave, Learmonth Place, May 2020

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We are both very happy with the service Joanna. Magda does a great job at my place and manages to get everything done in the 3 hours and mum is happy with Iain which means a lot to me too! They are both hard working and reliable which is all we ask for and it is a weight off my mind to know my mum is looked after.

Pam McNeely, Cannonmills, April 2020

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Very pleased with the service from Home Maid. It was really easy to set up and everything going really well with the cleaner. Thank you.

Gillian Mann, Murrayfield, January 2020

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Would definitely recommend. We're really happy with our cleaner, the kids like her, dogs likes her and she does a fab job! 

Eilidh McNaught, The Grange, November 2019

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Very happy with the set up and Clara is super, she often goes out of her way to do little extras. She is friendly and gets on well with the pets which is a major bonus for us all. 

Mrs Wooley, Stockbridge, August 2019

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We organised the cleaner for an elderly relative and it is a huge weight off our mind - can't thank Mary enough.  

Erinn, Duddingston View, June 2019

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Father in Law is very happy with Stacey and they get on really well. Thanks for organising! 

Natasa Ruiz, Tolcross, March 2019

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All going well. Great coming home each week knowing the flat has been cleaned and it didn't break my back! No complaints about Shona, she has been very reliable and when she took holiday (just after Easter) the replacement cleaner provided also did a very satisfactory job. 

Ali Roberts, Polwarth, March 2019

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I have found your approach to be particularly thorough. Paula has been a little wonder and I am unsure how I will manage without her now. Thank you once again. 

Sigrid Dewar, Murrayfield, January 2019

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The service has been great and Marge really does a super job and has helped me so much after my op. I would recommend both her and your agency.

Mrs Hodge, Buckstone Grove, January 2019

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Kim is excellent , prompt thorough and careful.  She is also kind and cheerful.

Catharine Beck Haynes, New Town, November 2018

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Thank you for your mail everything is going very well. She is a fantastic cleaner and lovely person, we all get on so well with her hoping she stays with us

Kay Hunter, Barnton, September 2018

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Carmelita is fab always on time, gets the job done in the allocated time frame. Would definitely recommend her. 

Lena Robertson, Blackhall, September 2018

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Carmelita is just brilliant & we are more than happy with her. thank you. 

Mrs. Graham, Inverleith, August 2018

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Thank you so much for finding me Mel!  She is absolutely fantastic – both her high standard of cleaning and enthusiastic personality.  She is going to help me so much and I will look forward to coming home every Friday to my house gleaming!

Jacqueline Dow, West End, July 2018

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I am delighted with Agnieszka, She is not only an excellent cleaner, but a very cheerful companion. I can really recommend your service for providing a reliable cleaner so promptly and efficiently. 

Helen Dunwoodie, Liberton, June 2018

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I must say, Debbie is a fabulous cleaner; thorough, efficient and always timely. She has settled very well and we are very pleased to have her. 

Meg and Douglas Reid, Cannonmills, May 2018

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Thank you very much for your professional & friendly service. I really felt like you took the time to understand what we need and our cleaner is such a perfect fit for our home. Moira has been fantastic. Her work is always of the highest standard and she isn't afraid to use some initiative when needed. 

Lynne Wood, Polwarth, January 2018

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Efficient, reliable and trustworthy. We have a weekly clean and it is always to a high standard. Lovely coming home to a clean house and freshly made beds. 

Frances Durand, New Town, January 2018

 

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I recently started using Home Maid due to my mother coming to live with us due to ill health. It really takes the pressure off knowing the housework is done and our wee Polish lady is super. I would say the staff are friendly, helpful and efficient.

Sarah, Balgreen, December 2017

 

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I am very pleased the cleaner you arranged. Very cheerful, reliable and hard working young lady. I would recommend her and your company. 

Leanne Alpern, Morningside, October 2017

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I have used the home maid company for approximately 2 years and can not fault them. We have had the same cleaner from day one as requested. She cleans my house and my mothers which is nearby as she's disable and it is too difficult to keep on top of the house work. I really do recommend The home maid. Thank you.

Mr. Bernard McArthur, Mentone Terrace, September 2017

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I am very pleased with the high quality of the work provided. Your cleaner Angie is cleaning my apartment for almost 3 years already, she's so kind and polite I feel really close to her.

Tanya, Mentone Terrace, July 2017

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Extremely happy with the service from Louise and Co. these past three years or so.

Trevor and Jane, Chamberlain Road, June 2017

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Cathy is brilliant, we're delighted with her. She's very thorough, works very hard and a lovely person as well. I have absolutely no problems recommending her.

Iain Preston, Fettes Rise, March 2017

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Virga is doing a great job. She's so helpful and cheerful and gets on great with my Mother in Law.

Iona Kenny , Lauriston Place, January 2017

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What a thoroughly hard working lady Ruth is. Nothing is a too much of a problem for her. We would be more than happy to provide references for her.  

Mr. and Mrs. Soames, East Mayfield, December 2016

 

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I would like to thank you and your cleaning staff for the years of good service at my parents house. Irene was so lovely with them, especially with Ronnie who was starting to not keep too well. I am greatly appreciative of the sensitive way in with the cleaning was managed - both Irene and your office and for being understanding when we had to take periods off the house cleaning due to hospital visits etc. I cannot tell you what a relief something simple like the cleaning has been and having a cleaner like Irene who understands the best way to behave. The house was always clean and this contributed greatly to mum and dad's well being and their state of mind in that they were not worrying about cleaning. It also gave me peace of mind that I did not have to worry about this either.

L. McPhee, Marionville Avenue, December 2016

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Really delighted with the cleaning, very high standard. Mel knows we are pleased but just wanted to make sure you knew too!. We have now given her a key! 

Daphne Meikle, March Road, October 2016

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Can you please pass on my thanks to Amanda, she’s done a super job, everything is spotless. I will be recommending your company in future.

Mrs Gaffney, Crammond Gardens, April 2016

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Over the past 2 and a half years or thereabout, we have been consistently impressed with the Alena's cleaning and her attitude. And thank you also for the helpful support from your office.

Bill and Margaret, Corstorphine Hill Crescent, February 2016

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Thank you again. Margaret has settled in very well and we are getting into a nice routine.

D McLean, Gilmore Park, February 2016

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I did mean to call you last week to say thanks for putting us in contact with Margie. She's simply wonderful, fits right in and nothing phases her – which is just as well!

Rennie Notman, Montpellier Park, January 2016

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I have to say how pleased Uncle is with Paula. She is a breath of fresh air every Friday morning and is always willing to do little extras like changing his bed, putting on a washing or making him a sandwich for lunch.

Annie M, Newbattle Terrace, November 2015

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Things are going well. Despite some initial reservations about having someone I don’t know, it has settled quickly and I am quite happy with how things are. The cleaning lady works very hard.

N. Lamorde, Grange Loan, September 2015

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The house is cleaned thoroughly each week and Sandra is an absolute force of nature!

Rosie Milne, Liberton Drive, April 2015

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Just to say Thank You very much, we were all over the moon it was just fantastic we could not believe it was the same house.. everything was so clean and sparkling and the cleaner did so much in the time. It was so great to just put everything into place today and not to worry about if it was clean or not. Thank You so much again, Best wishes

Mr and Mrs Callacher, Durham Drive, March 2015

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No problems at all. All going super so far and Dot seems to really enjoy being here! 

Colin Meaney, Moredun Park View, February 2015

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I passed my comments on to Annie last and am happy to recommend your services. Very impressed with the standard of cleaning. 

R. Gwinnell, Edina Place, Edinburgh, December 2014

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Shelley is such a charming girl, works jolly hard and is always very obliging whenever we need to swap days around.

Paul and Jane Hanning, Cadiz Street, Edinburgh, November 2014

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Thank you so much for providing cover last week, a big help with family over from Canada. In general also I have to say we are very happy with Paula and it just makes things just that bit more comfortable knowing who is coming each week. 

Mr and Mrs Maxwell, Barnton Park, Edinburgh, July 2014