Client Feedback

Feedback is very important to us and helps us monitor and evaluate our Cleaners. We continue to offer work only to Cleaners who receive positive feedback from clients. Below are selected comments from our clients.

We’re really happy with Katy thanks. She does a great job and has great communication. She has made our lives a lot happier as with having a new baby in the flat we’ve had no time to clean. Such a relief to know it will be taken care of! That’s good to know about holidays and sickness cover. I’ve also been really happy with everyone I’ve dealt with in the company who have all shown great organisation and communication skills and genuinely care about giving good customer service. The task sheet and all the other documents provided are a great bonus too. Really appreciate all of you and your help and professionalism.

Linda Tordzro, Pollockshields, September 2021

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Things have been all over the palace for us because of renovations, but Linda is efficient in scoots around it all. I've been pleased. She's still finding her way around the place, I think she'll just get better and better! Thanks for touching base!

John Robert Millar, West End, September 2021

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I have been in contact with Marcell and he said everything is going very well. We are delighted with the service provided by your company!

Naomi Breslin, Bridgeton, August 2021

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Vivienne is a real treasure. She leaves my house sparkling clean after every visit. She is so kind and friendly and I’m so glad to have her.

Robin Shankly, Battlefield, Glasgow, July 2021

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Joanne has worked out perfectly and we are really happy with her - she's professional, thorough, friendly and really good at her job! We've already cut the time down to 2.5 hours per week as, after week 1, Joanne actually said she did not need the three hours! All good and thank you!

Gary, Stepps, June 2021

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Mum's house was in a bit of a guddle and Debbie has managed to sort all of it out and now settled to 3 hours each week. 5 stars! Thanks for checking in with us that's really appreciated. We have found it to be a very professional set up all round.

Iain Randall, Kelvinside, April 2021

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It is working really well. Shia is professional and full of enthusiasm each time she comes and it's taken a huge load of us.

Paul Griffiths, Jordanhill, April 2021

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Ali is always punctual and cleans each week to a very high standard. She is also social and speaks well and listens to my instructions properly (I sometimes ask her to do different things like inside fridge or cupboards and no complaints from her).

Rifat Batool, Pollockshields, March 2021

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All good and we really appreciate the flexibility in terms of what is done each week as we dont always need the while house done and last week we asked Shona to blitz the kitchen and she did a great job. It's so helpful to have that.

Amanda Brennan, Bridgeton, January 2021

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Thank you for getting in touch. So far we are happy with Mags, she's hard working, gets on great with mum and the one time she was running late she texted ahead to let us know so mum wasn't left wondering.

K. Scoular, Shawlands, November 2020

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Very happy with the arrangements. Particularly like that we got to have a sort of informal interview with the maid before she started.

Annie Smith, Rutherglen, October 2020

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Yes very happy with the process and setting up etc which we found reassuring especially in the current climate. And Magda is a treasure. No complaints at all.

Mr Clark, Thornliebank, August 2020

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Lilly works hard and communicates well if there are any changes to be made. She’s always on time and has become part friend part cleaner. She really does make my life so much easier.

Mr and Mrs Dunns, Busby, June 2020

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Our cleaning lady is thorough and communicative regarding feedback. She's also been so helpful during lockdown and communications and support from your office have also been clear and prompt. Highly recommended.

L. Rubadue, Dowanhill, June 2020

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Debbie is very pleasant to deal with, good standard of cleaning provided and has been happy to be more flexible the last few months which has been really appreciated. No complaints here..

Jeremy Deans, Shawlands, March 2020

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I have a great cleaner! Brilliant, outstanding, impressive, remarkable, exceptional and glorious!!

Olga Lazowska, Broomhill, February 2020

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My children didn't want me to take on a private cleaner but this has really worked out and even they have come round. Keep up the good work.

Elizabeth Roberts, Newlands, January 2020

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Eva has been courteous, professional and keen to do a good job - which she certainly does.
She works hard and uses her initiative and also informed my wife two weeks before when she was going on holiday so we had plenty notice which is all part of very good service. I would
certainly recommend her.

Dan Wilson, Strathbungo, January 2020

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It's been really good so far. From the first visit the cleaner was on the ball and we kind of take the cleaning for granted now which is testament to the reliability and efficiency.

Richard Buttigieg, Clarkston, October 2019

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Yes I will highly recommend. She is friendly, honest and trustworthy. Will definitely use your service again in the future. Thank you.

Hannah Williams, Downanhill, September 2019

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Can't think of any issues but thanks for asking. Would be happy to recommend.

Karen and Iain Jones, Rutherglen, September 2019

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We are really impressed with our cleaner. She is always on time, works hard and is very friendly without being overly chatty.

Lorraine Buttigieg, Mount Florida, June 2019

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Kathy was exceptional and a genuinely lovely person and I was sad to lose her when she moved home. Effie has filled her shoes well however and although we miss Kath we have no complaints. You obviously put a lot into your recruitment to find these wonderful people.

Mrs Rubadue, Pollockshields, May 2019

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Saeda is a treasure. I pick what rooms to have priority to clean and nice to do if there is the time, I think every time all have been done. She is adaptable to anything and my suggestions. Last week I left a note asking her to clean the kitchen cupboards instead of the WC and was no problem. It is just 2 hours per week but if could afford more for the time I would do definitely .

Catherine Aujla, Giffnock, May 2019

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Very friendly service both over the phone and from the cleaner. Mags has a great eye for detail. Thank you.

Kev Nicoll, Jordanhill, February 2019

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Fantastic service from you guys and was so glad you managed to arrange cover at such short notice.

Mel Barton, Mount Florida, January 2019

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I now have a lovely, sparkling home! Took a few weeks to settle in but my house was a guddle and everything going great now. Appreciate you checking in.

Jan Cooper, Simshill, October 2018

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We don't see our cleaner very often but she does a very good job and so far has been very every week without fail so very reliable which does not go unnoticed!

Shonali Lavin, Shawlands, September 2018

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Joanna it's very reassuring that you do ask for feedback and ensure that we are happy with the service and that you listen! Aga is fabulous... very receptive to directions and instructions of what we like and do not like.

William and Chloe, Giffnock, September 2018

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Magda has been brilliant since I started with Home Maid last year. She's very conscientious, reliable and friendly. Already referred a friend as you will know and happy to recommend.

N Baker, Pollockshields, July 2018

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Iris arrived on time, we discussed what was needed and what we wanted to have done and she did a great job. Looking forward to next week and I am sure everything will go just fine.

Andrew King, Partick, June 2018

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We are about to move home so will be cancelling for a while but we have been greatly impressed with the service and will definitely get in touch when we get settled in our new home. Thanks Joanna.

Daniel and Jade, Thornliebank, May 2018

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We are both very happy. It is terrible important to have a lady who does a good job but can also fit in. She is very understanding indeed.

Jayant Patel, Mount Florida, March 2018

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Aga is brill and has slotted well into our manic home, gets on great with the kids, the dogs and the cat.

Michelle Anderson, Hyndland, January 2018

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Thanks for checking in. All good here Mags does a fab job and has settled in well.

Lucas, Shawlands, December 2017

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Yes, delighted with Sorina, always punctual, friendly and it feels like she actually cares about the job!

Dalia Sadowska, Newton Mearns, September 2017

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Mary is friendly, professional and hard working. Extremely happy. Thanks for checking in.

Renee M, Anniesland, August 2017.

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We have used your agency for several years now and have been lucky to have had the same cleaner. Linda is just so reliable and it's great knowing the home is going to be spruced every Thursday. That's what its all about for us. Back up and support also been very good.

N. A., Kelvinside, May 2017

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All good here. I am now comfortable to give Annie a key so it gives us a bit more flexibility, She's a keen worker and beings a lot of energy.

Joe Morton, Cathcart, April 2017

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Yes very pleased with the service overall - and we’ve tried a few. Claire is hard working, reliable, bubbly and very personable..

Janette, Clarkston, February 2017

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Excellent yes. Very happy in terms of the arrangements and the cleaning itself. Lisa is a credit to your company.

Mr and Mrs Poole, Strathbungo, December 2016

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Really happy with the quality of service, great to be able to rely on coming back to
a consistently well cleaned flat (esp with working away a lot)!

Helen Greenfield, Dowanhill, June 2016

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I've been with The Home Maid for 3 years and I have always been happy with your service. Jane who was amazing, left just over a year ago but I have to say Alicia is does a super job too. Reliable and a great service always. Happy to recommend.

Ali Hannon, Giffnock, April 2016

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Excellent. Sylwia is consistent, reliable and works to a really impressive standard. Fantastic!

Mrs Eastwell, Pollockshields, December 2015

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Cathy started 6 months ago and has been brilliant. With 2 kids, 2 dogs and the father in law moved in last October and she just gets on with it all. Shes a lovely girl as well, always cheery and positive!.

Angie Rainey, Hyndland, September 2015

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